In 2002. Jerry was the first to suggest the idea of employing blind people in BPOS. A dream that has become a reality today. In 2006, Jerry in partnership with USAID created iTEAM- Institutionalised Training Empowerment & Advancement of the marginalised to train underserved youth, from the age groups between 18-30 for skills needed to serve industry like retail, petrol pumps, hospitality etc. CII, RAI, NECCI, BCC & I, NASSCOM, FHRAI, ACMA and other industry associations, partnered iTEAM to create this model. The iTEAM models inspired the National Skills Development Corporation (NSDC) and the National Rural Livelihood Mission. http://www.icoxchange.com/images/Image_logos/iteam_answering_need.pdf